CloudKnowledgebase
Overview
As you are able to log in and view the users of your customers’ account. You can change the status of the user from Active to Inactive and vice – versa from the Reseller Control Panel.
How Do I Get There?
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Log in to your “CloudBlue” Account using your credentials. |
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It will redirect you to the Dashboard page. |
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How to Activate/ Deactivate Customer Users
- As you are logged in to the CloudBlue Reseller Control Panel, click on the Accounts > Customers.
- Now select the customer from the list you want to activate/ deactivate the users.
- You will see the General Information of the customer account.
- Click on the Ellipsis and then View Users.
- You will see the available users list.
- Click on the Deactivate User either from the right section or click on the Deactivate button on the left.
- You will see a pop-up, click on the OK button to deactivate the user.
- The user will be deactivated.
- Either check the box of the username and click on the Activate button or Click on the Activate User button on the right.
- Confirm by clicking on YES on the pop-up screen.
- You will get one more confirmation window, click YES.
- You will see an alert and the user will be activated.
